Frequently Ask Question

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  • Frequently Ask Question
  • No you cannot rent multiple Bright Power generator at a time.

  • No the Power generator is not waterproof. Please avoid making direct contact of the with water

  • No Bright Power Station believes in Power generator Rental service revolution

  • If the Power generator is not returned within stipulated time, the user will be charged Late fees ,Users must pay the penalty before they can make another booking.

  • If you experience any issues with the Power Generator, please return it to the nearest Bright Power Station office for support assistance.

  • If you are experiencing trouble with Web/App, first try to reboot the Web/App. If it still doesn't resolve the issue, try re-installing it. If the problem persists, then please contact.

  • You can reach Bright Power Station customer service through Web/App

  • Go to App stores to unlock Power generator/Web based ( www.brightpowerstation.com) complete registration and payment information process

  • Go to App stores to unlock Power generator/Web based ( www.brightpowerstation.com) complete registration and payment informatioPlease check your network connection and try again. If you are still unable to receive the OTP, please reach out to us on our contact support.

  • You can find the nearest office on the Web/App on your phone it will show you all the nearest office available with their status (offline/online) and also availability of Power generators.

  • Our Power generator is equipped with capacity of 2KWH. Li-ion Phosphate battery with full charging for various devices.

  • Prices to rent Power Generator can be found in Bright Power Station Web/App .Price varry from Bright Power Station location office to to others

  • No, we do not accept cash payments via the Web/App.

  • Payment is online through Fintech Provider

  • Click rent on the App it will be automatically unlocked as soon as your payment details are confirmed

  • A confirmation SMS unique serial number will be sent which acknowledge receipt for payment rentage

  • The station will release Power generator unit for you to use once a unique serial number is present at the point of pickup

  • Your order will be cancel automaticaly no charge will be made try to rent again

  • Users who fail to pick up their Power Generator after closing hours will forfeit their payment, and no refund will be issued.

  • You can charge various devices fromTVs,Lights,Decoder,Fans,Laptop,Phones Charging,Ps2 Game,Decoder,Mp3Player.